Who runs bd267, and what this page covers
bd267 is an online casino and cricket betting site built for players in Bangladesh. The bd267 account team decides which details are collected, why each one is needed, and who inside the company is allowed to open the file.
This policy covers bd267.bid, the Android app, live chat and any promotion you join through them. It does not cover a game studio's own website if you follow a link away from us, because that studio keeps its own records under its own rules.
The page sits alongside our Terms & Conditions. Questions about wagering, bonus expiry or a closed account belong there; questions about the data behind your account belong here.
Details you give us at sign-up
Registering on bd267 takes a mobile number, a password and a few personal details. Nothing more is required to play.
- Mobile number, which becomes your login and your contact route.
- Password, stored as a one-way hash. No member of staff can read it, and bd267 never asks you to type it into a chat window.
- Full name and date of birth, checked against your ID before the first withdrawal.
- District or city, used for payment routing and for noticing a login that appears far from where you usually play.
- Email address, optional, only if you want a written receipt for a deposit.
You can start playing long before you send documents. bd267 asks for a National ID card, passport or driving licence image only when you request your first withdrawal, and the review normally finishes within 24 hours.
What the KYC file adds later
The file holds the document image, a selfie check where one is needed, and the date a reviewer approved it. Only the review team and the payments lead can open that folder. bd267 keeps it away from the game client entirely, so a live dealer or a slot provider never sees your ID.
Play records: bets, odds and session logs
Every round played on bd267 leaves a row: the game, the stake, the outcome, the RTP version in use at that moment, and a timestamp in Bangladesh time (UTC+06). Sports bets keep the market, the selection and the odds you accepted. Aviator and other crash rounds keep the multiplier you left at.
bd267 uses those rows for three jobs: settling a dispute about a bet, working out the cashback you have earned, and checking play patterns when someone asks for a cool-off or a self-exclusion. Session logs add the IP address, device model, app version and a login history you can read under account settings.
Money trails through bKash, Nagad and bank transfer
bd267 does not reach into your wallet. When you deposit with bKash, Nagad, Rocket, Upay or a bank transfer, the provider sends us a transaction reference and the amount. We store the reference, the amount in BDT and the time it arrived. A deposit usually lands in 2 minutes, and a withdrawal to a mobile wallet in roughly 24 minutes.
The minimum deposit is ৳450 and the minimum withdrawal is ৳1,200. A Starter account can take out up to ৳70,000 a day, and higher VIP tiers raise that ceiling. bd267 files payment records apart from game records, so a payout query can be checked without opening your whole bet history.
Cookies and the data your phone sends
bd267 uses a small set of cookies. One keeps you signed in, one remembers your language and currency, and one holds your seat at a live table so a dropped connection can pick up again. Clearing cookies signs you out; it does not touch your balance or your history.
The Android app (version 2.8.10, 41 MB, Android 6.0 and above) sends crash reports when a device freezes on load. Those reports carry the app version and the phone model, not your bet list. bd267 does not read your contacts, photo gallery or messages, and the app does not need those permissions to run.
Which partners see your data, and which never do
Games run on partner platforms, including Evolution, FA Chai, Red Tiger, JDB and Habanero. Those studios receive a round ID, the stake and the result, tied to a bd267 player number rather than your name or phone.
- Payment providers receive the reference and the amount, so a deposit or payout can be confirmed.
- The KYC reviewer sees your document image when a withdrawal needs verification.
- Regulators or police receive records only when a written legal request arrives, and only the items it names.
bd267 does not sell player lists. No partner is given your password, your ID image or your full play history for advertising, and no bd267 staff member may copy a customer file for personal use.
How long each record stays with us
| Record | Holding window |
|---|---|
| Profile and contact details | While the account is open, then cleared after closure. |
| Bet and round history | Kept for two years after your last settled bet, for dispute and audit checks. |
| Payment references | Kept for five years, because wallet providers and auditors can ask about them. |
| KYC document images | Kept while the account is live, then deleted once any review window closes. |
| Live chat transcripts | Kept for twelve months, so a promise made in chat can be checked. |
| Bonus and marketing preferences | Kept until you change them in settings or ask live chat to switch them off. |
When a window ends, bd267 deletes the file or strips it until the person behind it can no longer be identified. Counting figures in an audit report is not personal data and can stay longer.
Asking for a copy, a fix or a deletion
-
1
Check your profile first
Name spelling, district and email can be edited under Account and save at once. Many requests never need a ticket.
-
2
Send the request in live chat
Tell the agent what you want: a copy of your records, a correction, or closure of the account. bd267 does not take privacy requests by phone or social message.
-
3
Confirm that it is you
The team checks your ID name, date of birth and last deposit before anything is released, so a stranger cannot pull your file.
-
4
Wait one review cycle
Document reviews finish within 24 hours. A full export can take a little longer, and the agent gives you a date when the request is logged.
A deletion request ends your bd267 account. Records that a payment provider or an auditor is entitled to hold will stay, and the agent tells you which ones before the account closes.
How accounts are locked down
Passwords are hashed, sessions expire after a stretch of inactivity, and a withdrawal to a wallet number you have not used before needs a fresh login plus a live chat confirmation. Staff access to personal files is logged, and the KYC folder opens only for named reviewers.
None of that removes your own part. Use a password you do not reuse elsewhere, keep your phone locked, and tell bd267 in live chat the same day if a login alert looks wrong to you.
Age rules, self-exclusion and marketing choices
bd267 accounts are for adults only. Date of birth is checked at sign-up and again at KYC; an account found to belong to someone under 18 is closed and the balance goes back through the route it came in.
If play is costing more than you planned, ask live chat for a deposit limit, a cool-off or a full self-exclusion. The Play Responsibly page explains each option. You can also ask to be taken off bonus alerts and SMS messages, and that flag stays until you ask for it to be removed.
New versions of this page
The date stamp at the top changes whenever the text does. Small edits, such as a clearer sentence or a newly supported payment method, appear without notice.
If a change touches what bd267 collects or who receives it, a notice lands in your account messages first. Keep a copy of any version that mattered to you; live chat can resend the previous text.
Reaching the privacy team
All privacy questions go through 24/7 Live Chat, the same window you use for a deposit. The agent passes data requests to the privacy team and answers in the same thread, so you keep one continuous record of the conversation.
The Help Center covers the questions that come up most. bd267 does not publish an email address, and no genuine message from us will ask you to send documents outside live chat.
Data questions players bring to live chat
Does bd267 need my ID to open an account?
No. A mobile number, your name and your date of birth are enough to register and play. bd267 asks for a document image only before the first withdrawal, and the review usually finishes within 24 hours.
Will anyone ask for my bKash PIN?
Never. A deposit needs your wallet number and the amount, nothing else. If a message asks for a PIN, an OTP or a screenshot of your wallet, it is not from bd267.
Can I close my account and still take out the balance?
Yes. Ask live chat to close the account after the withdrawal clears. Open bets are settled first, then what remains is paid to the wallet number already on file.
Who inside bd267 sees my ID picture?
The KYC review team and the payments lead only. Game providers receive a player number and a round ID, never the document image.
Want to see what your own file holds? Log in and open Account settings, or create a bd267 account and the same panel appears from day one.